Terms of Use

HAWA is an independent wellbeing discovery platform operating from Bulgaria. HAWA helps people discover practitioners, sanctuaries, experiences, practices and wellbeing resources.

HAWA is not a medical provider, psychotherapy provider, psychiatric service, emergency service or healthcare facility.

HAWA is intended for adults aged 18 and over. By using features that require age confirmation, you confirm that you are at least 18 years old.

Practitioners and sanctuaries listed on HAWA are independent providers. They are not employees, agents or representatives of HAWA unless HAWA expressly states otherwise.

A direct professional or commercial relationship is formed between you and the practitioner, sanctuary or provider you choose to contact or engage.

Each provider is responsible for their own services, qualifications, licences where required, professional obligations, pricing, scheduling, advice, conduct, safety practices, insurance and compliance with applicable law.

Using HAWA does not create a doctor-patient, therapist-client, coach-client, practitioner-client or other professional relationship between you and HAWA.

Any professional relationship exists only between you and the independent provider you choose to engage.

The HAWA wellbeing assessment is designed for personal reflection and discovery. It is not a medical, psychological or diagnostic assessment.

Any practitioner, sanctuary, practice or resource shown through the assessment, search, directory or recommendation features is a discovery suggestion only.

HAWA does not determine that a provider or practice is medically, psychologically or otherwise professionally suitable for you. You remain responsible for deciding whether to contact or engage a provider.

Wellbeing experiences are individual. HAWA does not guarantee that any practitioner, practice, treatment, retreat, assessment, recommendation, article or resource will produce a particular result.

HAWA is not an emergency or crisis service. Do not use HAWA to seek urgent medical or mental health assistance.

If you believe you or another person may be in immediate danger, contact the appropriate local emergency service or crisis service.

Practitioner profiles, sanctuary information, availability, qualifications, descriptions, photographs, reviews and other information may be provided by independent providers or third parties.

HAWA may review information before publication, but HAWA does not guarantee that all third-party information is complete, current or error-free.

You should make any enquiries you consider appropriate before engaging a practitioner, sanctuary or service.

Reviews and testimonials describe individual experiences and do not guarantee that another person will have the same experience or result.

Where a review or rating comes from a third-party source, that source may have its own moderation and verification practices.

When using HAWA, you agree to provide information that is accurate to the best of your knowledge and not to misuse the platform.

You must not use HAWA to break the law, impersonate another person, harass others, upload malicious code, interfere with website security, attempt unauthorised access or submit content that infringes another person’s rights.

If you submit text, photographs, videos, profile information, testimonials, articles or other material to HAWA, you confirm that you have the right to provide and use that material.

You retain ownership of content you own. Where content is submitted for publication, you give HAWA permission to host, display, format and promote the accepted material as reasonably necessary to operate and promote the platform.

Unless otherwise stated, the HAWA name, website design, original text, graphics, branding and other original platform content may not be copied, republished, sold or commercially exploited without permission.

HAWA may contain links to practitioner websites, sanctuary websites, social media platforms, booking services or other third-party services.

HAWA is not responsible for the content, availability, security, privacy practices or services of third-party websites. Your use of those services is subject to their own terms and policies.

Use of HAWA is also subject to the Privacy Policy and Cookie Policy.

Where HAWA asks for explicit consent to process health-related information, acceptance of these Terms does not replace that consent.

HAWA may change, update, suspend or discontinue parts of the platform from time to time. HAWA does not guarantee that the website or every feature will always be available without interruption or error.

To the extent permitted by applicable law, HAWA is not responsible for losses or harm caused by the independent acts, omissions, advice, services or products of practitioners, sanctuaries or other third parties listed or linked through the platform.

Nothing in these Terms excludes or limits responsibility that cannot legally be excluded or limited.

HAWA may update these Terms as the platform develops. The date at the top of this page shows when the Terms were last updated.

If a material change affects how the platform is used, HAWA may provide additional notice where appropriate.

These Terms are governed by the laws of Bulgaria, subject to any mandatory rights you may have under the laws that apply to you as a consumer.

Questions about these Terms: hello@hawabeing.com